Roamly Support

We're here to help you get the most out of Roamly.

Frequently Asked Questions

How do I add a country?

Tap the "Add" button on the Country tab, then search for and select the country you've visited. It will appear on your map immediately.

How do I add a city or heritage site?

Switch to the City or Heritage tab using the bottom navigation, then tap "Add" to search from our database of 9,500+ cities and 1,840 UNESCO World Heritage Sites.

Does the app work offline?

Yes! Roamly is designed offline-first. All data is stored locally on your device. You don't need an internet connection to use any features.

How do I change the language?

Roamly automatically uses your device's language setting. To change it, go to Settings > General > Language & Region on your iPhone.

Which languages are supported?

Roamly supports 10 languages: English, Japanese, German, Spanish, French, Italian, Korean, Portuguese, Simplified Chinese, and Traditional Chinese.

Is my data backed up?

Your data is stored locally on your device and is included in your iCloud backup if you have iCloud Backup enabled.

Can I delete a visit record?

Yes. Swipe left on any country, city, or heritage site in the list to reveal the delete option.

How are statistics calculated?

Statistics are calculated in real time based on your recorded visits. The continent breakdown shows how many countries, regions, cities, and heritage sites you've visited per continent.